This refreshed version of Leading the Frontline is a 5-module series offered in a blended format of online content and facilitated 3-hour events. The program is designed for emerging leaders, new supervisors, and program/project managers who have direct responsibility for the work of others. The program covers self-awareness, communication, team performance, coaching others, and building your resiliency. By the end of this series, participants will be able to implement leadership practices that engage and support a team towards success.
The Management Practices training series is offered to UCSF Medical Center Directors, Managers, and Supervisors. It is vital for our leaders to understand management policies and best practices. Each course is presented by the experts responsible for administering the respective policy/practice.
Registration is required for each individual course.
This program is offered monthly to UCSF Medical Center Managers and Supervisors who are new to UCSF or internally promoted into their first supervisory/ management role. Its key focus is to facilitate a successful transition for participants by addressing UCSF's structure and culture, the first 100 days plan, and development resources.
Managers can access external development resources to supplement their classroom learning.
The Service Excellence website provides training and support information on Everyday PRIDE for UCSF Medical Center Supervisors and Managers which prepare them to communicate the importance of our service standards to staff, and to promote a positive patient experience and work environment throughout the organization.
Instructor Led courses, Webinars and eLearning.
*For more details, click on the Title links above.