Engagement Ambassadors
Ambassadors are key department influencers who, nominated by and working in partnership with their team's manager, support the co-creation of an environment where engagement can thrive.
These trusted colleagues provide valuable support facilitating survey participation and providing year-round peer guidance with engagement action planning for their local team, as well as collect and share feedback with the Learning & Organization Development department.
Ambassador Training
Live Events
Nominated Engagement Ambassadors are sent Outlook invitations to Ambassador events. If you did not receive the Outlook invite, please verify that you are a currently nominated Engagement Ambassador.
Ambassador Action Planning Summit
Next scheduled: May 20, 12-1pm, 2025
Held: quarterly after engagement survey results release
Optional Office Hours
Next scheduled: weekly March 12 through May, 2025
Held: March-May survey support & June-Sept for action planning support
Ambassador Orientation
Last scheduled: March 11, 12-1pm, 2025
Webinar recording Deck
Held: annually before engagement survey release
Engagement Town Halls
Last scheduled: Feb 4, 2025
WEBINAR RECORDING DECK
Held: biannually at the beginning and middle of the calendar year
Engagement End Year Summit
Last scheduled: Nov 6, 2024
Held: annually at the end of the calendar year
Guidance Documents
2025 Survey Promotions
- Participation Monitoring: Guide | Video How-To | Gallup Access Login
- Promotions: Poster | Zoom background | PowerPoint slides
- Survey Ambassador FAQs
- Survey Ambassador Primer
2024 Survey Results
- Team Engagement Action Planning Guide
includes a checklist and meeting slides - Final 2024 survey participation rates report (by manager)
Note: an * indicates not enough survey responses were submitted to ensure confidentiality - June 2024 Engagement Town Hall: Survey Results
- Managers have access to their team's 2024 and past survey results
Year-Round Engagement Support
Ambassador Nominations
Each team should have an Engagement Ambassador, nominated by the team manager.
The best candidates are non-supervisory, trusted by both managers and staff, and enthusiastic about inspiring their teammates to participate in engagement activities.
Managers are asked to nominate an Ambassador each survey year.
We recommend having at least one Ambassador per 40 staff members and per shift. Nominations are for a one-year appointment, and the prior year's Ambassadors do NOT carry over to year-to-year, so be sure to nominate even if you have the same Ambassador as last year.
View Engagement Ambassadors Lookup Tool for the Feb 2025-Mar 2026 period
Ambassadors and Managers work in partnership
to facilitate survey participation and provide peer guidance with engagement action planning, supporting the co-creation of an environment where your team's engagement can thrive.
Questions?
Most common questions are answered here on our website.
If you need additional individual support, our team can support you via:
Service Request
Select "Engagement Ambassador Question"