Managers as Engagement
Advocates
Managers are key to fostering an environment where engagement can thrive for their team.
Each year, managers are asked to facilitate Staff Engagement Survey activities, lead engagement action planning and update their HR Umbrella records accordingly. Engagement is also a year 'round pursuit. Serving as a Manager Advocate supports the creation of an engaging workplace.
Engagement Ambassadors Events Survey Strengths Action Planning
Encourage Staff to "Be Heard!" and Take the Survey
Access the survey in 1 of 3 ways when the survey is open Apr 9-May 3
Check your email for your personalized link
Email from Gallup on April 9 +periodic reminders
(don’t forward this unique link to others!)
Login to UCSF’s Gallup Access
MyAccess “Gallup Access” or UCSF.My.Gallup.com
Visit Gallup 2024 Survey & input your UCSF Employee ID
This Gallup 2024 Survey area requires knowing your 8 digit UCSF EID & omitting the first “0” upon entering
- Post: Poster | Zoom background | PowerPoint Slides
in break rooms, staff bulletin boards and meetings - Share: Your Personalized Team Message to Encourage Survey Participation
such as updates on our UCSF-wide action plan and your own team's progress since last survey - Know: Survey Measures & FAQs | Upcoming Dates | Who's on My Team
- Collaborate: with your Engagement Ambassador
If you have not already, make sure to nominate your Ambassador!
They will be oriented and have access to your team's participation rate throughout the survey
Get Ready for the Survey
Confirm Your HR Umbrella Roster
by February 15, 2024
Why? Ensures your team is accurately captured for the staff engagement survey.
How?
- If your roster is already correct, no action is needed!
- If you need to update your roster, reference the “Roster Quick Guides” available in the Roster section of HR Umbrella
Questions?
- Health Managers: submit a PeopleConnect Inquiry Ticket or contact your primary HR Generalist
- Campus Managers: email [email protected]
Nominate Your Engagement Ambassador
Each team should have an Engagement Ambassador - at least one per 40 staff members and per shift. Nominations are for a one-year appointment, and last year's Ambassadors do NOT carry over to this year. View Ambassador Lookup Tool for the Mar 2024-Feb 2025 period.
The best candidates are:
- Non-supervisory
- Trusted by both managers and staff
- Enthusiastic about inspiring their teammates to participate in engagement activities
Ambassadors and Managers work in partnership to facilitate survey participation and provide peer guidance with engagement action planning, supporting the co-creation of an environment where your team's engagement can thrive. Learn more about the role and training
Lead Teamwork Empowered with Engagement Survey Results
Share Team Engagement Survey Results
Survey results for 2023
& previous years
are posted on:
Gallup Access
Accessing Your Survey Results
- Brief Overview (2min)
- Video (20min)
- Reading Engagement Results Module
- New! High/Low Ranking Q12 Indicators
- No reports or an asterisk (*) are shown if fewer than 5 responded, to protect confidentiality
- If your team's response rate was too small to qualify for your own report, work with your manager to select a report that includes members of your team (such as a department rollup or matrix team). You can use reports that are not a perfect match, as long as you use the data to spark a discussion about what is important to your team.
- If you are manager new in your role, or someone who supports a manager and needs results access, please submit an L&OD Service Request for "Staff Engagement Survey."
Next Steps
2023 TImeline for M1+ or faculty people managers with at least one direct report (including all SMG, VP and Chair positions):
- By October 1, 2023:
Load an action plan with at least one tactic into HR Umbrella - By March 1, 2024:
Complete action plan tactics in HR Umbrella
Serve as a Manager Advocate
Questions?
Most common questions are answered here on our engagement website.
If you need additional individual support, our team can support you via: