Engagement Survey

UCSF partners with Gallup on a short, annual survey that provides an opportunity for us to identify UCSF's strengths and improvement areas as a workplace, towards improving our own work lives, those of our colleagues and UCSF overall. The survey is our way to measure how we're doing, but Employee Engagement happens all year long.

2023 Staff Engagement Survey Milestones

Engagement timeline calendar for 2023

2023 Staff Engagement Survey Timeline

February 14: Manager team roster HR Umbrella confirmation deadline
February 28: Manager's Ambassador nominations due
March 7 & 28: Ambassador Orientations
April 11 - May 5: Survey open
May 16: Survey results release
June 29: Engagement Town Hall
May-July: Share Survey results
July-Sept: Engagement Action Planning
Oct-Dec: Assess Action Plan

Survey Measures

Gallup’s internationally-renowned research has identified 12 specifically-worded questions about engagement that indicate a high-performing work environment, known as the “Q12.”

Gallup's Q12: Employee Need - 12. Challenge Me, 11. Help me review my contributions, 10. Help me build mutual trust, 9. Help me feel proud, 8. Help me see my importance, 7. Hear me, 6. Help me grow, 5. Care about me, 4. Help me see my value, 3. Know me, 2. Keep me safe, efficient and less stressed, 1. Focus me

GROWTH: How do I grow?

TEAMWORK: Do I belong?

INDIVIDUAL CONTRIBUTION: What do I give?

BASIC NEEDS: What do I get?

Additionally, our UCSF staff engagement survey asks data-driven items tailored toward key UCSF priorities:

Engagement Survey Additional Measures: Accountability, Belonging & Inclusion, Intent to Stay, Recommend

ACCOUNTABILITY: assessing action planning effectiveness of a team

RECOMMEND UCSF as a place to work and get care: Net promoter

BELONGING: one of the ways the UCSF understands and measures staff experiences of inclusion and equity

I know where to find the info and resources I need to help me do my job effectively.
There is a clearly defined path to growth and development in my role.
My manager or supervisor serves as a strong advocate for our unit/department.
My manager or supervisor is consistently trying to help me progress in my role.
At work, I am respected for who I am as a person.
I have the same opportunities for advancement as other employees at my organization with similar experience and qualifications.
For people managers only:
I feel prepared to have meaningful conversations about race and equity with my team.

Learn more about our Belonging Index.

INTENT TO STAY, BURNOUT, & WELLNESS: understanding what keeps team members anchored to UCSF, why they might leave, and what their workload feels like

OPEN ENDED: “What can UCSF do to make this an even better place to work?”

Responses to all questions are confidential, combined with comments from at least five respondents by Gallup and reported to UCSF exactly as written.

Survey Distribution FAQs

Who is invited to the survey?

Is my response confidential?

Gallup administers the UCSF Staff Engagement Survey according to strict confidentiality policies. At no time will Gallup share data with UCSF in a way that would directly connect you to your responses. Gallup NEVER shares individual respondent-level data with UCSF, not even with senior leaders or managers -- all results are reported at the team level, aggregated in groups of 5 or more respondents and reported to UCSF exactly as written.

What if I haven't received my email invitation to the survey?

If made a mistake on my survey, can I retake it?

How can I see survey results for my team, rollup, or another team?

Can managers see survey results by age, gender, ethnicity, race, or other sensitive information?

Variables such as age, gender, ethnicity and race are considered private workplace variables, so team managers do not have access to that level of survey report detail. Other categories (such as primary work location) are not private, so managers will be able to look at reports by those details. Again, all results are grouped by 5 or more respondents, so no individual's survey answers can be singled out.