
Engagement Survey 
UCSF partners with Gallup on a short, annual survey that provides an opportunity for us to identify UCSF's strengths and improvement areas as a workplace, towards improving our own work lives, those of our colleagues and UCSF overall. The survey is our way to measure how we're doing, but Employee Engagement happens all year long.
2023 Staff Engagement Survey Milestones
2023 Staff Engagement Survey Timeline
- February 14: Manager team roster HR Umbrella confirmation deadline
- February 28: Manager's Ambassador nominations due
- March 7 & 28: Ambassador Orientations
- April 11 - May 5: Survey open
- May 16: Survey results release
- June 29: Engagement Town Hall
- May-July: Share Survey results
- July-Sept: Engagement Action Planning
- Oct-Dec: Assess Action Plan
Survey Measures
Gallup’s internationally-renowned research has identified 12 specifically-worded questions about engagement that indicate a high-performing work environment, known as the “Q12.”
GROWTH: How do I grow?
TEAMWORK: Do I belong?
INDIVIDUAL CONTRIBUTION: What do I give?
BASIC NEEDS: What do I get?
Additionally, our UCSF staff engagement survey asks data-driven items tailored toward key UCSF priorities:
ACCOUNTABILITY: assessing action planning effectiveness of a team
RECOMMEND UCSF as a place to work and get care: Net promoter
BELONGING: one of the ways the UCSF understands and measures staff experiences of inclusion and equity
INTENT TO STAY, BURNOUT, & WELLNESS: understanding what keeps team members anchored to UCSF, why they might leave, and what their workload feels like
OPEN ENDED: “What can UCSF do to make this an even better place to work?”
Responses to all questions are confidential, combined with comments from at least five respondents by Gallup and reported to UCSF exactly as written.
Survey Distribution FAQs
Who is invited to the survey?
Is my response confidential?
What if I haven't received my email invitation to the survey?
If made a mistake on my survey, can I retake it?
How can I see survey results for my team, rollup, or another team?
Can managers see survey results by age, gender, ethnicity, race, or other sensitive information?
Gallup Access is your staff engagement portal for:
- Accessing My Team's Survey Results (Managers/Delegates only)
- Engagement Action Planning
- Strengths Assessments, Results and Development
- Learning Resources to Increase Engagement, such as...
Carefully read and analyze your team's Gallup Q12 survey results
Q01. I Know What Is Expected of Me at Work (Manager)
Q02. I Have the Materials and Equipment I Need to Do My Work Right (Individual)
Why Drive Employee Engagement in Higher Ed?
Why Friendships Among Remote Workers Are Crucial
Troubleshooting
Submit an Engagement Survey Request
For delegate/manager survey reporting and action planning requests
Call Gallup support desk
(888) 486-9104 (24/7)
For general issues with the Gallup Access portal