A University of California systemwide certificate program for new or current supervisors and managers, including systemwide eCourses and locally identified courses.
- Builds baseline management skills for all people managers.
- Increases opportunities for career growth and future leadership positions.
- Offers easily accessible online courses that are learner-centric and self-paced.
- Builds on live development sessions.
How to earn this certificate
- Complete: 16 core courses and 4 elective courses (one from each of 4 elective topic areas).
- Acquiring the certificate: Upon completion of certificate requirements, you will receive a confirmation email by the next business day. Within 5 business days, your certificate will be noted in your UC Learning Center Transcript.
- Cost: To provide development opportunities for all UC employees, there is no cost for participants in the certificate program.
Core Courses
Performance Management Series
Complete activities 1 through 6. Choose one of the activities in items 7 and 8.
- Performance Management Overview (30min)
- Setting Expectations (50min)
- Giving and Receiving Feedback (40 min)
- Conducting Performance Appraisals (35min)
- Motivating, Recognizing and Rewarding Employees (35min)
- Coaching for Performance (35 min)
- Engaging and Developing Employees (35min)
- Managing Corrective Action (35min)
Managing People
Complete activity 1. Choose one of the activities in item 2.
- Strategic On-Boarding (15min)
- Hiring for Success (30min)
Managing Implicit Bias
Complete activities 1 through 6.
Elective Courses
Operations
Complete 1 of the 2 activities.
Communications
Complete 1 of the 10 activities.
- Responding to Conflict (40min)
- Exercising Influence (30min)
- Facilitating Upward Feedback (15min)
- Dealing with Negative Reactions to Performance Feedback (19min)
- Building Collaborative Relationships (17min)
- Effective Team Communication (30min)
- Facing the Management Challenges of Difficult Behavior and Diverse Teams (31min)
- Navigating Challenging Situations with Diplomacy and Tact (30min)
- Trust Building through Effective Communication (25min)
- Negotiating the Best Solution (29min)
Managing People
Complete 1 of the 6 activities.
Change Management
Complete 1 of the 4 activities.
If you encounter a technical issue with an activity, please fill out our Support Form.