Professional Development Guide

Professional taking notes while concentrating on computer laptop in home office

Professional Development Guide

Professional development refers to the process of identifying goals and learning new skills to help you grow and succeed at work. This may lead to a promotion or change in job, or simply to doing better in a current position. Wherever it leads you, professional development includes these elements:

  1. Your vision of success
  2. Competencies required to succeed
  3. Feedback with assessments
  4. Your individual development plan

Whether you are ready to take the necessary steps towards your own learnining and growth, or you are a manager supporting the development of your team members, this guide is designed to take you through each of these 4 elements.

view an interactive video tour of this guide

Workbook

Use the workbook to complete exercises during the professional development planning process outlined below:

Download the Workbook

1. Create a vision of success

Create or refine your vision of future professional success by identifying your work values, assessing your work experience, and creating a vision of success. Whether or not you already have an idea of your professional goals, these activities provide the foundation for an effective professional development plan.

Identify Your Work Values

The first step in defining your vision of future professional success is to examine your work values. Work values are the qualities about our work that we hold dear.

Examples of work values

Examples of work values might include:

  • Accomplishment: Feeling that you are making an important contribution in your job.
  • Diversity: working with people of diverse cultural backgrounds
  • Influence: influencing the activities of others 
  • Autonomy: working predominantly on your own

Work values are important because they make work personally appealing to us. Work values can also guide us in making choices about the work we do.

Questions to help you identify your work values: to help you explore your work values, read the following questions, then write your answers in your workbook (Section 1). 

What are your intrinsic values?

These are the “inside” qualities that make your work meaningful to you, apart from any external reward. 

Examples: I learn a lot from my job; I get to be competitive at work; My work gives me a sense of achievement; My organization makes me feel like I’m part of a tradition; I’m happy when I’m at work.

What are your extrinsic work values?

These are the qualities you see as external rewards for the work you do. Whether or not you find your work personally meaningful, it can still have extrinsic value to you.

Examples: job security, compensation, promotions or recognition.

What are your lifestyle values?

These describe your personal preferences about where you live or how you like to spend your leisure time. How much a particular job or profession allows you to enjoy the lifestyle you prefer might influence your decision about whether it is right for you.

Work Experience Assessment

Now review some highlights of your work experience, and use that experience to explore the type of work you might prefer.

Work Experience Assessment

Write your answers to these questions in your workbook (Section 2):

  1. Describe a specific work experience that really made a difference in your life. What can you say about it?
  2. List a few accomplishments from your current or previous role that you are proud of. Specifically, what did you contribute in each example?
  3. What are the common themes among your answers?
Vision of Success

Imagine in five years you have a job that perfectly fits with your values and is similar to your best previous work experiences. Now imagine that you are being interviewed for an article about your accomplishments and contributions. The interviewer asks the following questions to learn more about your work. What answers would you give?  Write in your workbook (Section 3):

  1. What’s unique about the contributions you’ve made through your work in the past five years?
  2. How has your work in the past five years made a difference? Has it changed the way things are in your organization or profession? Has it changed the way things are in your community?
  3. What do you foresee for yourself during the next five years?

After you write your answers to these interview questions, write out your personal vision of professional success.

Resources for Setting Your Direction

Congratulations! You’ve created a personal vision of professional success.

For additional ideas about setting your direction, explore these resources:

Work Values
Career Visioning
 
2. Identify competencies required to succeed

Now that you have a vision of professional success, the next step is to “translate” it into the most important skills you will need to make your vision a reality. When those skills have observable outcomes, they are called “competencies”. Every job requires proficiency in particular competencies in order to be performed successfully. In this section, you will explore the most common competencies required for professional success, and identify the competencies required to make your personal vision of success a reality.

Competencies Needed for Any Job

Core competencies are the general skills that could be required to succeed in any job. Commonly defined core competencies that are valued in professionals at UCSF and aligned with the mission, vision and values of the University of California are:

Belonging and Community
Change Agility
  • Anticipates and adapts to change.
  • Supports change initiatives by energizing others at all levels and ensuring continued commitment when faced with new initiatives.
  • Demonstrates tolerance and adaptability when dealing with ambiguous situations.
  • Effectively plans for change and deals with setbacks through flexibility and resilience.​
Collaboration
  • Interacts with others in ways that demonstrate collaboration and cooperation.
  • Builds partnerships with others to achieve organizational results.
  • Cultivates, builds and maintains positive relationships across the  organization.​
Communication
  • Clearly and effectively shares information both orally and in writing.
  • Uses the most appropriate and effective medium for communicating.
  • Adapts and adjusts messages in line with audience experience,  diversity and background.
  • Seeks input and actively listens; checks for understanding of messages.
Continuous Improvement
  • Strives for high-quality performance in self and the organization.
  • Takes initiative in an ongoing effort to improve products, services or processes to deliver optimum results.
  • Is resourceful, seeks alternatives and  broad input; measures outcomes.​
Continuous Learning
  • Demonstrates responsibility and ownership for one’s job and career path by identifying and expanding skillsets needed to perform successfully on the job.
  • Consistently works to learn and increase knowledge.​
  • Asks for help when needed, admits mistakes and is open to feedback.​
Mission and Vision Focus

Shows understanding of and commitment to the UC mission and vision.​

Problem Solving
  • Anticipates and identifies problems; conducts appropriate analysis to understand stakeholder interests.
  • Generates and evaluates alternative solutions.
  • Takes thoughtful risks.​
Service Focus
  • Values and delivers high quality, professional, responsive and innovative service to all customers.
  • Establishes and maintains positive, long-term working relationships.
Stewardship

Demonstrates accountability, discretion and sound judgment when utilizing tangible and intangible University resources to ensure the public trust.

Job-Specific Competencies

In order to succeed in a particular type of job, you need to be good at competencies specific to that job. For example, an architect must know how to draw and interpret blueprints.

To see job-specific competencies at UCSF, review "Knowledge, Skills, or Abilities" (KSAs) for your current and/or aspirational job via: Career Tracks job standards

Other ways to find job-specific competencies needed to succeed in your role:

  • Look at your most recent performance review
  • Ask your manager
  • Observe colleagues who you think are good role models for the job

Translate Your Vision and Explore Competencies

Now it’s time to define the competencies required to succeed according to your vision.

Record the job-specific and core competencies that you have learned are necessary to succeed in your vision in the "Identifying Core Competencies" worksheet in your workbook (Section 4 and 4a).

Informational Interviewing

You can learn about the competencies required to succeed from other people.

If your vision is to take on a role that is different from your current job, talk with your manager, colleagues, friends or others who have a role that is similar to or matches your interests.

Ask about the job-specific and core competencies that helped them get where they are. This is called “informational interviewing.”

Video (3 minutes): informational interviewing

Networking Platform:

UCSF Talent Marketplace

The UCSF Talent Marketplace is an online professional networking portal where UCSF staff may explore mentorships, career pathing, projects, learning, and positions.

 
3. Seek feedback through assessments

Now that you have an idea what core competencies are required to make your vision of success a reality, it’s time to assess your strengths and weaknesses. In this section, you will assess yourself using the UCSF Core Competency Self-Assessment, and learn how to ask for feedback from colleagues.

Take the UCSF Core Competency Self-Assessment

A simple and useful way to evaluate yourself in the core competencies required to succeed professionally.

Core Competency Self-assessment

After you have completed the assessment, keep it for your future reference.

Feedback From Colleagues

Another good source of information about yourself is gathering feedback from colleagues who are familiar with your work.

Asking for feedback

For example, you could ask a coworker, “What have you seen in my work that tells you I know how to do my job?” or “What have you seen in the way I do my job that could be done differently?”

The assumption when asking others to give you feedback is that you are prepared to receive it and to consider comments which differ from your own views.

Receiving feedback

When receiving feedback, remember to:

  • Be Attentive: Concentrate on what is being said. Focus on what the person wants you to know, not on what you would like to hear. Paraphrase what was said so that you and your peer know that their message was accurately received.
  • Be Aware: Notice your own reactions, both intellectual and emotional. If the viewpoint from which the other is speaking is at variance with your own, do not dismiss it: it can be important to realize that others see you differently from the way you see yourself.
  • Be Honest With Yourself: Even if you don’t agree with something you hear, it’s still possible that part of what’s been observed or suggested might be accurate.
360 degree evaluation

Write what you learn from feedback gathered in the "Feedback Worksheet' on Section 5 of your workbook.

4. Craft your individual development plan

Setting your professional development goal addresses your strengths and weaknesses in the competencies required to succeed according to your vision. This development plan also includes the steps and resources you need to reach that goal, and the time needed to get there.

Define Your Development Goal

Pick a Competency for your Goal

To set your development goal, first ask yourself what you learned through your self-assessment and feedback about your strengths and areas for improvement. Then compare that with the competencies required for your vision of success that you noted on Section 4 and 4a of your workbook.

Pick a competency that is required for success, and your self-assessment and/or feedback suggests there is room for improvement. That will be the competency you focus on in your professional development plan.

Write a Goal Statement

Write a statement that describes what you’d like to be able to do differently in the chosen competency in Section 1 of the SMART Goal Worksheet in your workbook (Section 6). This is your “Goal Statement.”

SMART Goals

Use the SMART Goal Checklist in Section 2 of the SMART Goal Worksheet in your workbook (Section 6) to make sure your goal statement is:

  • Specific: Your goal should address one or more of the five W’s: who, what, when, where and why. The purpose of your goal is to be specific about the future state you want to reach.
  • Measurable: It’s possible to know when your goal has been achieved, and the level at which you achieved it.
  • Action-Oriented: You can identify actions to be taken that will contribute to the achievement of your goal.
  • Realistic: You have the capability to accomplish the goal, even if you are not fully competent in that area yet. Also, your goal is realistic if it can be met even with your other commitments. And even if your goal is a stretch for you, it is still feasible one step at a time.
  • Time-Bound: There is a specific time frame to achieve your goal with beginning and end dates. Your plan may include interim milestones and a plan to monitor progress as well.

Check out development programs to find learning activities, paths and certifications relevant to developing your competencies:

Writing Your Individual Development Plan

Now that you’ve written a goal statement, complete these elements of the Development Planning Worksheet in your workbook (Section 7).

Goal Description

Your statement of what you want to be able to do differently as a result of development

Applicable Talents & Strengths

The patterns of thought, feeling and behavior that will support you in achieving your goal.

Competency to Develop

The knowledge, skills or abilities required to succeed in your goal.

Possible Activities

The specific actions you will practice to get better in the target goal area.

Resources For Creating an Individual Development Plan

Once you have written your individual development plan, it’s essential to stay focused and follow through on it. 


Questions or feedback?
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