Crisis Prevention Intervention Training Program
UCSF Health's CPI Training Program provides effective strategies and techniques for health care professionals at all levels of care, from doctors, to nurses, PCA/PCT's and Support Services staff. These strategies and techniques focus on the care, welfare, safety, and security of staff and the patients in their care with evidence-based de-escalation and crisis prevention approaches.
Non-Violent Crisis Intervention: Trauma - Healthcare Training
Online Module In-Person Class Refresher
Patient and Family Experience: Communications Skills Offerings
UCSF Health Patient and Family Experience offers and supports various communication skill development opportunities throughout the organization to help us achieve excellence, including caring behaviors for staff, communication skills for providers, service recovery, HEART and AIDET methods, Patient and Family Advisory Council (PFAC), PRIDE Guide and more.
Advisory Board Toolbox
Research, events, webinars and on-demand courses provided by trusted external best practices partner, Advisory Board. Actionable insights, strategies, and tools designed to support health care leaders at all levels across the healthcare ecosystem. Areas of focus include clinical quality, healthcare workforce, patient and consumer experience, philanthropy, cost of care and more. Register to access materials at no cost via:
- Visit Advisory.com website
- Click "Create an account" at the top right of the webpage
- Enter your name and UCSF email address to confirm your free subscription
- Create a password
- Follow the instructions sent to your email
Leadership Institute
UCSF School of Nursing and UCSF Health, situated within the UCSF Health Center for Nursing Excellence & Innovation, run the Leadership Institute which provides outcome-driven leadership development and advanced evidence-based practice for the healthcare professional and academic leader across the career continuum.
UCSF Health Leadership Programs
- Transitioning into Leadership Program
- Foundations for Excellence in Healthcare Leadership
- Academy for Healthcare Leadership
- Leadership Academy for the Advanced Practice Provider
- Foundations for Excellence in Physician Leadership
- Healthcare Executive Leadership Program
Other initiatives
- Evidence-Based Practice Trainings & Fellowship Program
- Population Health Management Certificate Program
- Excellence in Nurse Education Certificate Program
- Specialty Training Programs
- Custom Program Development
- Consultation Services
Center for Nursing Excellence & Innovation
The UCSF Health Center for Nursing Excellence & Innovation prepares UCSF nurses and clinical care partners to be expert clinicians and authentic leaders who provide high quality compassionate care, foster the spirit of clinical inquiry, pursue professional development, and enhance a culture of diversity, equity, and inclusivity. Supports excellence in professional nursing practice, research, leadership, education, quality, patient outcomes, and innovation.
The center provides programs for:
- Professional development: CPR, Student Clinical Placements, Orientation, Office Hours
- Clinical practice: Gerontological Nursing
- Research and scholarship: Nursing Journal Club, Clinical Nursing Research Grant, Clinical Inquiry Conference, Scholarly Activities, more Resources
- Leadership institute: UCSF Health Leadership Programs, Executive Leadership in Academic Health Centers, EBP Programs, Specialty Programs, Partnerships, Chow Imagine Fund
- Continuous improvement
- Quality & analytics