Write Right covers the foundations of business writing to make sure participants know what the current grammar rules are, and how to spot and correct errors. It’s a great refresher of grammar and punctuation designed to build confidence that you are sending out clear, correct documents.

Agenda:

• Construct clear, complete sentences

•  Eliminate common grammar errors

• Use punctuation marks correctly

• Capitalize correctly and consistently

**Please note: Each participant is responsible for canceling their own registration before the cancellation deadline. Failure to do so will cost you a $35 fee. This applies to both late cancellation and no show.

Update: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

9:30am - 3:30pm

Click here to register.

Click here for flyer.

Get to the Point focuses on the crucial writing issues: purpose and audience. The workshop covers practical ways you can organize, format and write a communication, such as an email, so that the reader quickly gets the point and acts on it.

Agenda:

• Meet the needs of busy business readers

• Determine the purpose before starting to write

• Write powerful openings and closings

• Follow the guidelines of email etiquette

• Create an appropriate tone

**Please note: Each participant is responsible for canceling their own registration before the cancellation deadline. Failure to do so will cost you a $35 fee. This applies to both late cancellation and no show.

Update: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

9:30am - 3:30pm

Click here to register.

Click here for flyer.

This workshop is for users who are new to Microsoft Excel, or who have used Excel but only minimally, and would like to get a thorough understanding of Excel’s capabilities to help them leverage it more effectively in their work environment. The session includes presentations and hands-on exercises intended to give users the opportunity to practice the concepts and techniques that are discussed and ask questions. Users are encouraged to bring their own spreadsheets if they have existing spreadsheets that they would like to work on or ask questions about.

Key topics covered:

Walkthrough of Excel fundamentals: Overview of workbooks, worksheets, cells, ranges, ribbon and tabs, settings, formulas and functions, basic macro recording for automating repetitive tasks.

Creating worksheets: Entering text and numbers, copying and moving cells, zooming in and out, freezing panes so you can see titles and labels as you move through your data, and splitting windows. Formatting guidelines for readability and consistency.

Working with formulas and functions: Overview of functions and formulas, using absolute and relative cell references. Calculating sums, averages, and percentages. Using the built-in functions.

Working with lists and charts: Creating lists/tables, creating charts easily, formatting and adjusting charts.

Printing Options: Adding headers, footers and page numbers to a worksheet. Adding manual page breaks.

**Please note: Each participant is responsible for canceling their own registration before the cancellation deadline. Not doing so will result in a $35 cancellation fee. This applies to both late cancelation and no show.

Update: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

8:30am - 12pm.

Click here to register.

Click here for flyer.

For teams to thrive in the midst of the pandemic and beyond. Pandemic or not, working remotely as a team has significant challenges ranging from lack of clear communication to difficulty managing competing team priorities and projects, sharing information, conducting remote meetings, and using the multitude of technologies on hand, as well as building psychological safety, keeping the team spirit high.

Today, during this unprecedented pandemic time, these challenges have been amplified, and more challenges surface as teams are required to work remotely while expected to create compelling results. This highly interactive online live workshop is designed to help teams overcome traditional and new challenges, leveraging the latest research in mindfulness and emotional intelligence along with the latest technologies, tools, and collaboration practices to maximize team performance.

**Please note: There is no fee to attend. Each participant is responsible for cancelling their own registration in the UC Learning Center before the cancellation date reflected in the course details. Not doing so will result in a $35 fee. This applies to both late cancellations and no shows.

Update: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

9:30am - 3:30pm

Click here to register.

Click here for flyer.

This refreshed version of New Leader Onboarding is a blended module that orients the new supervisor or manager to leadership at UCSF. Topics include understanding the culture of UCSF and the implications for leading people, navigating the larger support systems and structure, and identifying criteria for becoming a successful leader.

Update: Given the current environment we are converting the offerings to virtual sessions. Participants will receive an email with a zoom meeting invite no later than 2 business days before the session.

1pm - 4pm

Click here to register.

Click here for flyer.

Update: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

9am - 4pm.

Click here to register.

Click here for flyer.

Best Practices with Zoom and Online Learning is designed to support facilitators, presenters, subject matter experts (SME's) and their producers. This course will demonstrate and model best practices, and provide resources for online learning and facilitation using blended teaching and learning techniques.

Attendees will be given access to an extensive online Training Portal which was created to accompany our live Zoom session, and provides additional information and resources that will be referenced during our live class.

Key topics:

• Preparing Students and Setting Expectations
• Working with a Producer and Getting Technical Support
• Equipment for Your Virtual Classes
• Interactive Zoom Features & Security Settings
• Introducing Your Zoom Class Environment
• How Adults Learn
• Links and Resources
• Access to extensive online Training Portal

1pm - 2:30pm

Click here to register.

Click here for flyer.

This online live training is designed to help you successfully navigate through today’s challenging times where many are asked to work remotely, or collaborate with others who are working remotely, and turn these challenges into opportunities to develop your skills on several fronts. This includes being productive working remotely, staying invigorated and motivated, managing your attention so you can stay focused, communicating with other remote team members skillfully, and adopting a proven methodology for managing your work.

This session touches on both the people/emotional side as well as the practical/operational side of your work. You will be equipped not only with unique skills based on our extensive research effort in the areas of mindfulness, emotional intelligence, and the growth mindset, but also on our years of experience in helping business professionals manage the overload and competing priorities. And, to create a lasting impact, as a bonus to your participation, each attendee will also be given access to the 21 Practices eCourse and the Hello Mindful App (Web, iOS, and Android).

**Please note: There is no fee to attend. Each participant is responsible for cancelling their own registration in the UC Learning Center before the cancellation date reflected in the course details. Not doing so will result in a $35 fee. This applies to both late cancellations and no shows.

Update: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

10am - 12pm

Click here to register.

Click here for flyer.

This refreshed version of Leading the Frontline is a 5-module series offered in a blended format of online content and facilitated 3-hour events. The program is designed for emerging leaders, new supervisors, and program/project managers who have direct responsibility for the work of others. The program covers self-awareness, communication, team performance, coaching others, and building your resiliency. By the end of this series, participants will be able to implement leadership practices that engage and support a team towards success.

Session Descriptions:

Getting to Know You as a Leader: Self-awareness helps leaders gain the trust of their team and also increases their own credibility. By the end of this module, the participant will learn about their strengths, areas of development and implicit biases as a leader and identify next steps to develop their leadership practice.

Partnering with Your Team: This module examines the value of engaging a diverse team and influencing others towards collaborative work. By the end of this module, the participant will know more about empathic communication skills and behaviors that foster belonging and identify ways to prepare for future conversations.

Excelling at What We Do: This module reviews the key elements of work performance and how to support the team in delivering their best effort. By the end of this module, the participant will know more about the skills and behaviors needed in managing performance and develop a plan for checking performance regularly.

Bringing Out the Best in Others: This module examines the leader's role as coach and how to support the team in delivering their best performance. By the end of this module, the participant will know how to coach others in work performance and create a plan for developing others on the team.

Building Leader Resiliency: This module explores the recovery period of the performance cycle and techniques and approaches to ensure the leader can re-energize. By the end of this module, the participant will know techniques for building and maintaining resilience and identifying the next steps to get started.

Update: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

April 22, May 6, May 20, June 3 and June 17. 

9am - 12pm

Click here to register.

Click here for flyer.

The Management Practice Series (MPS) is required for all new UCSF Health and Campus directors, managers, and supervisors and recommended as a periodic refresher for existing managers. It is vital to understanding key management policies and best practices. Each course is presented by the experts responsible for administering the respective policy/practice.

• Attendance Monitoring
• Benchmarking
• Compensation and Classification
• Compensation and Overview
• Corrective Action
• Developing a Job Description
• Developing a Job Description: Tips & Tools
• Interviewing and Selection
• Introduction to Engagement
• Leading Everyday PRIDE
• Leave of Absence
• Leave of Absence and Workers' Comp
• Legal Issues and Risk
• Privacy in the Workplace: It's more than HIPAA
• Reasonable Accommodation and the Interactive Process
• Staff Performance
• Supervising within Equal Employment Opportunity Policy & Law
• Understanding Patient Satisfaction
• Workers' Compensation, Return-to-Work & Ergonomics

**Please note: There is no fee to attend. Each participant is responsible for cancelling their own registration in the UC Learning Center before the cancellation date reflected in the course details. Not doing so will result in a $35 fee. This applies to both late cancellations and no shows.

Update: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

Click here for more information.

Click here for flyer.