Learning and Development Events

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The Remarkable Remote Worker for Non-Managers

Non-Managers

This online live training is designed to help you successfully navigate through today’s challenging times where many are asked to work remotely, or collaborate with others who are working remotely, and turn these challenges into opportunities to develop your skills on several fronts. This includes being productive working remotely, staying invigorated and motivated, managing your attention so you can stay focused, communicating with other remote team members skillfully, and adopting a proven methodology for managing your work.

This session touches on both the people/emotional side as well as the practical/operational side of your work. You will be equipped not only with unique skills based on our extensive research effort in the areas of mindfulness, emotional intelligence, and the growth mindset, but also on our years of experience in helping business professionals manage the overload and competing priorities. And, to create a lasting impact, as a bonus to your participation, each attendee will also be given access to the 21 Practices eCourse and the Hello Mindful App (Web, iOS, and Android).

Cost: There is no fee to attend. Each participant is responsible for cancelling their own registration in the UC Learning Center before the cancellation date reflected in the course details. Not doing so will result in a $35 fee. This applies to both late cancellations and no shows.

Location: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

Time: 10am - 12pm

Registration: Click here to register.

Flyer: Click here for flyer.

Management Practice Series (MPS)

September 8, 2021 to November 17, 2021
Directors, Managers, Supervisors
The ((Virtual)) Management Practice Series (MPS) is required for all new UCSF Health and Campus directors, managers, and supervisors and recommended as a periodic refresher for existing managers. It is vital to understanding key management policies and best practices. Each course is presented by the Campus and Health experts responsible for administering the respective policy/practice.
 
Registration: Click here to browse all of the offerings in the series, and/or click the title below to register for the individual class.
 

For Health Managers

For Campus Managers

Attendance Monitoring Attendance Monitoring
Benchmarking Compensation & Overview
Compensation & Overview Corrective Action
Corrective Action Developing a Job Description
Developing a Job Description: Tips & Tools Interviewing and Selection
Interviewing and Selection Introduction to Engagement
Introduction to Engagement Leave of Absence and Workers' Comp
Leading Everyday PRIDE Reasonable Accommodation and The Interactive Process
Leave of Absence Performance Management
Legal Issues and Risk Supervising within Equal Employment Opportunity Policy & Law
Privacy in the Workplace; It's More than HIPAA  
Reasonable Accommodation and The Interactive Process  
Performance Management  
Supervising within Equal Employment Opportunity Policy & Law  
Understanding Patient Experience  
Workers Compensation, Return-to-Work and Ergonomics  

Location: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

Cost: There is no fee to attend. Each participant is responsible for cancelling their own registration in the UC Learning Center before the cancellation date reflected in the course details. Not doing so will result in a $35 fee. This applies to both late cancellations and no shows.

Flyer: Click here for flyer.

Write Right Business Writing Workshop

UCSF Staff

This ((Virtual)) Write Right workshop covers the foundations of business writing to make sure participants know what the current grammar rules are, and how to spot and correct errors. It’s a great refresher of grammar and punctuation designed to build confidence that you are sending out clear, correct documents.

Agenda:

• Construct clear, complete sentences
•  Eliminate common grammar errors
• Use punctuation marks correctly
• Capitalize correctly and consistently

Location: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

Registration: Each participant is responsible for canceling their own registration before the cancellation deadline. Failure to do so will cost you a $35 fee. This applies to both late cancellation and no show.

Time: 9:30am - 3:30pm

Registration: Click here to register.

Flyer: Click here for flyer.

Microsoft Excel Beginner Workshop

UCSF Staff

This ((Virtual)) workshop is for users who are new to Microsoft Excel, or who have used Excel but only minimally, and would like to get a thorough understanding of Excel’s capabilities to help them leverage it more effectively in their work environment. The session includes presentations and hands-on exercises intended to give users the opportunity to practice the concepts and techniques that are discussed and ask questions. Users are encouraged to bring their own spreadsheets if they have existing spreadsheets that they would like to work on or ask questions about.

Key topics covered:

  • Walkthrough of Excel fundamentals: Overview of workbooks, worksheets, cells, ranges, ribbon and tabs, settings, formulas and functions, basic macro recording for automating repetitive tasks.
  • Creating worksheets: Entering text and numbers, copying and moving cells, zooming in and out, freezing panes so you can see titles and labels as you move through your data, and splitting windows. Formatting guidelines for readability and consistency.
  • Working with formulas and functions: Overview of functions and formulas, using absolute and relative cell references. Calculating sums, averages, and percentages. Using the built-in functions.
  • Working with lists and charts: Creating lists/tables, creating charts easily, formatting and adjusting charts.
  • Printing Options: Adding headers, footers and page numbers to a worksheet. Adding manual page breaks.

Cost: Each participant is responsible for canceling their own registration before the cancellation deadline. Not doing so will result in a $35 cancellation fee. This applies to both late cancelation and no show.

Location: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

Time: 8:30am - 12pm.

Registration: Click here to register.

Flyer: Click here for flyer.

Microsoft Excel Intermediate Workshop

UCSF Staff
This ((Virtual)) workshop is for business users who are already familiar with Microsoft Excel and want to take their skills to the next level. In this workshop, users learn powerful techniques that can help them save significant time, analyze data and extract important business insights, present information in a compelling way, and collaborate with others more effectively. This workshop assumes that you have taken the beginner Excel or used Excel for six months and are familiar with the fundamentals and have some experience creating workbooks, worksheets, cells, ranges, and using a variety of functions and formulas.
 
Key topics covered:
 
  • Data manipulation: Managing budgets and projections, as well as handling large lists of data. Basic and advanced formulas, 3-D ranges, sorting and filtering techniques, database functions, and several other features are covered.
  • Data entry and validation: Using Excel's ability to gather and validate data when applicable. This includes validation rules and conditional formatting.
  • Collaboration: Enabling multiple users to review and edit workbooks by sharing them on the network or via e-mail. Protecting sheets or cells within a sheet to ensure data integrity and confidentiality. Tracking changes, reviewing changes, and accepting changes.
  • Efficiency: Using templates and styles to reuse worksheets, and to set standards and ensure consistency. This also includes dozens of shortcuts and tips that can be applied on a daily basis.

Location: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

Cost: Each participant is responsible for canceling their own registration before the cancellation deadline. Not doing so will result in a $35 cancellation fee. This applies to both late cancellation and no show.

Time: 1pm - 4:30pm.

Registration: Click here to register.

Flyer: Click here for a flyer.

Professional Staff Development (PSD) Series

September 23, 2021 to October 21, 2021
UCSF Staff

A ((Virtual)) comprehensive professional development experience for non-supervisory staff that includes five interactive sessions and between-session assignments. To receive the full benefit of the program, it is required that you attend all 5 courses in the following order.

Classes include:

  1. Understanding Your Strengths
    Introductions – Overview of Professional Staff Development – Change and Growth – Discover Your Strengths – Visualizing the Future
  2. Applying Your Talents to Career Choices
    Career Development Competency Assessment - Career Development SMART Goals – Professional Development Conversations – UCSF Career Development Resources
  3. Working with Change
    Change and Conflict – Constructive Framing – Self Management – Conflict Styles – The Change Process
  4. Working with Others
    Diversity and Inclusion – Ladder of Inference – Implicit Bias – Perspective-Taking – Your Partnerships – Communication Styles
  5. Strength Focused Conversations with Your Manager
    Refine Your Plan - The Best of Us - The Strengths Discovery Conversation - The Career Conversation - Self-Advocacy – Series Feedback

Cost: There is no fee to attend. Each participant is responsible for cancelling their own registration in the UC Learning Center before the cancellation date reflected in the course details. Not doing so will result in a $35 fee. This applies to both late cancellations and no shows.

Location: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

Next offering dates:  September 23, September 30, October 7, October 14 and October 21 at 1pm - 4pm.

Registration: Click here to register. 

Flyer: Click here for flyer.

The Remarkable Remote Team for Managers

Managers, Supervisors, Directors

Online live workshop for teams to thrive in the midst of the pandemic and beyond. Pandemic or not, working remotely as a team has significant challenges ranging from lack of clear communication to difficulty managing competing team priorities and projects, sharing information, conducting remote meetings, and using the multitude of technologies on hand, as well as building psychological safety, keeping the team spirit high.

Today, during this unprecedented pandemic time, these challenges have been amplified, and more challenges surface as teams are required to work remotely while expected to create compelling results. This highly interactive online live workshop is designed to help teams overcome traditional and new challenges, leveraging the latest research in mindfulness and emotional intelligence along with the latest technologies, tools, and collaboration practices to maximize team performance.

Cost: There is no fee to attend. Each participant is responsible for cancelling their own registration in the UC Learning Center before the cancellation date reflected in the course details. Not doing so will result in a $35 fee. This applies to both late cancellations and no shows.

Location: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

Time: 9:30am - 3:30pm

Registration: Click here to register.

Flyer: Click here for flyer.

Get to the Point Business Writing Workshop

UCSF Staff

This ((Virtual)) Get to the Point workshop focuses on the crucial writing issues: purpose and audience. The workshop covers practical ways you can organize, format and write a communication, such as an email, so that the reader quickly gets the point and acts on it.

Agenda:

  • Meet the needs of busy business readers
  • Determine the purpose before starting to write
  • Write powerful openings and closings
  • Follow the guidelines of email etiquette
  • Create an appropriate tone

Location: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

Cost: Each participant is responsible for canceling their own registration before the cancellation deadline. Failure to do so will cost you a $35 fee. This applies to both late cancellation and no show.

Time: 9:30am - 3:30pm

Registration: Click here to register.

Flyer: Click here for flyer.

New Leader Onboarding - Successful Transitions

UCSF Directors, Managers and Supervisors.

This ((Virtual)) refreshed version of New Leader Onboarding is a blended module that orients the new supervisor or manager to leadership at UCSF. Topics include understanding the culture of UCSF and the implications for leading people, navigating the larger support systems and structure, and identifying criteria for becoming a successful leader.

Location: Given the current environment we are converting the offerings to virtual sessions. Participants will receive an email with a zoom meeting invite no later than 2 business days before the session.

Time: 1pm - 4pm

Registration: Click here to register.

Flyer: Click here for flyer.

Leading the Frontline (LTF) Series

October 5, 2021 to November 30, 2021
UCSF Supervisors and Managers

This ((Virtual)) refreshed version of Leading the Frontline is a 5-module series offered in a blended format of online content and facilitated 3-hour events. The program is designed for emerging leaders, new supervisors, and program/project managers who have direct responsibility for the work of others. The program covers self-awareness, communication, team performance, coaching others, and building your resiliency. By the end of this series, participants will be able to implement leadership practices that engage and support a team towards success.

Session Descriptions:

  1. Getting to Know You as a Leader: Self-awareness helps leaders gain the trust of their team and also increases their own credibility. By the end of this module, the participant will learn about their strengths, areas of development and implicit biases as a leader and identify next steps to develop their leadership practice.
  2. Partnering with Your Team: This module examines the value of engaging a diverse team and influencing others towards collaborative work. By the end of this module, the participant will know more about empathic communication skills and behaviors that foster belonging and identify ways to prepare for future conversations.
  3. Excelling at What We Do: This module reviews the key elements of work performance and how to support the team in delivering their best effort. By the end of this module, the participant will know more about the skills and behaviors needed in managing performance and develop a plan for checking performance regularly.
  4. Bringing Out the Best in Others: This module examines the leader's role as coach and how to support the team in delivering their best performance. By the end of this module, the participant will know how to coach others in work performance and create a plan for developing others on the team.
  5. Building Leader Resiliency: This module explores the recovery period of the performance cycle and techniques and approaches to ensure the leader can re-energize. By the end of this module, the participant will know techniques for building and maintaining resilience and identifying the next steps to get started.

Location: Given the current environment we are converting to virtual sessions. Participants will receive an email with a zoom meeting invite 2 business days before the session.

Next offering dates: October 5, October 19, November 2, November 16  and November 30. 

Time: 9am - 12pm

Registration: Click here to register. 

Flyer: Click here for flyer.

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