Employee Engagement

The last day to participate in the Gallup UCSF Staff  Engagement Survey is Friday, 5/24/19!

What's New (updated 5/21/19)


We are posting new information to help support Manager and Ambassador engagement efforts, so please check this site often!

See more Manager Support Resources

Participation Rate 5/21/19


UCSF Engagement Survey


Ambassador "Selfie Videos!"

We asked all of our Ambassadors to submit a "Selfie Video" to tell us "Why the Engagement Survey is Important," and received amazing videos! We incorporated a couple of your videos into the Ambassador Orientation, and are now posting them here for you to share with your teams!

Aurora Slusher
Administrative Director,
UCSF Women’s Health Primary Care | Geriatrics Primary Care

Frances Peterson, AAIII
UCSF Staff Engagement Ambassador
UCSF Department of Bioengineering & Therapeutic Sciences (BTS)

Denise Jimenez
Director, Human Resources UCSF Benioff Children's Physicians

Matthew (Matt) Erickson
Practice Coordinator Call Center at UCSF Women’s Health Primary Care


Staff Engagement Survey Resources are accessible through internal access only. You must be at UCSF or use VPN to access the following materials. Please contact IT Help Support at 1.415.514.4100 for VPN assistance.

Ambassador 2019 Staff Engagement Survey Resources

Staff Engagement Ambassadors help people care about employee engagement, help manage the Gallup Q12 Survey, and any action plans as a result. We have several resources available to support you!


Ambassador Orientation - LIVE STREAM Recording


  1. Ambassador's Guide to Engagement

  2. New Questions NEW!

  3. Peer Engagement Activity Guide

  4. Posters 

  5. Q12 Summary

  6. Survey FAQs


Additional Resources

  1. Ambassador Mentoring Program Survey

Manager Resources

We have several resources available to assist you in leveraging the UCSF engagement survey results at UCSF.My.Gallup.com to take actions that build and sustain your team's engagement.

Manager Support Tools
  1. Manager Guide for Q12® for UCSF.My.Gallup.com
    Making Sense of Your Survey Results
  2. UCSF Team Hierarchy Lookup Tool  (Gallup Roster Review Tool)
    Check your team’s roster as it was submitted to Gallup 
  3. How to Track Your Direct Reports' Participation Rate (Campus/Health)
  4. UCSF Health Gallup Survey Participation Rates by Unit (updated 5/16/19)

    The 2019 Gallup survey is open, and this week’s UCSF Health Gallup Survey Participation Rates allows you to see how your organization is doing.  (Medical Center Main, Family Practice Organization, Health Joint Ventures Affiliates, Home Office - Health, Langley Porter Hospital).

    UCSF Health/Campus Managers and Delegates can already check their direct report participation rates using UCSF.My.Gallup.com.  (See How to Track Your Team Participation Rate)

    Campus Control Point Representatives (listed below) receive department roll-up participation rates periodically throughout the survey and distribute them within their areas. If you have questions about your department's participation rate, please contact your Campus Control Point Representatives:

    2019 Campus Control Point Representatives

    Development and Alumni Relations

    School of Dentistry

    Diversity and Outreach

    School of Medicine

    Executive Vice Chancellor &Provost (EVC&P)

    School of Nursing

    Global Health

    School of Pharmacy

    Finance and Administrative Services (FAS)

    University Relations

email EngagementLearningandDevelopment@ucsf.edu


Questions contact:  [email protected]


Ambassador Nomination Form
Ambassador Nomination Form

If you haven’t already done so, please submit the Ambassador Nomination Form for either Health OR Campus.  This will ensure that we have all of your contact information and that you and your Ambassador receive all current communication and announcements.


Manager Engagement Training

Care Talk: A Conversation About How Managers Can Foster Engagement
  1. Action Prioritization Grid
  2. Care Talk: A Conversation About How Managers Can Foster Engagement
  3. Caring through Supervision Manager Self-Assessment
  4. Levers of Good to Great
  5. Management Engagement Training Workbook
  6. Manager's Guide to Staff Engagement
  7. Simple Approach to Action Planning
  8. Strengths Discovery Discussion Guide (pdf/doc)
  9. Strengths Profile
  10. Survey FAQs
  11. UCSF.My.Gallup.com


2019 Staff Engagement Events and Resources

Gallup Q12 Pyramid

Consider the design of the Q12 questions, and how some basic issues underneath the questions might be addressed through the survey.


What the year looks like for  Staff Engagement Ambassadors




L&OD and UCSF leadership has been working throughout the year to not only analyze the results from the survey, but to expand opportunities for all of us to be heard, and share the results and action plan with the entire UCSF community.

See Additional Archived Staff Engagement Resources

Timeline - L&OD Staff Engagement Milestones (2018-Present)




Gallup Resources


  1. Action Planning Instructions
  2. UCSF.My.Gallup.com


email EngagementLearningandDevelopment@ucsf.edu


Contact:  [email protected]